Shipping policy

Shipping Policy

Last Updated: July 30, 2026

Thank you for shopping with us. We are committed to delivering your order safely and as quickly as possible. Please review our Shipping Policy below.

1. Order Processing

All orders are processed within 1–2 business days after successful payment confirmation.
Orders placed on Sundays or public holidays will be processed on the next business day.
During festivals, sales, or peak seasons, processing times may be slightly longer.

2. Shipping Time

Estimated delivery timelines are:

Metro Cities: 2–5 business days
Other Cities & Towns: 3–7 business days
Remote Locations: 5–10 business days

Delivery times are estimates and may vary depending on your location, courier availability, weather conditions, or other unforeseen circumstances.

3. Shipping Charges

Free Shipping on eligible orders as displayed on our website.
Any applicable shipping charges will be calculated and displayed during checkout before payment.

4. Order Tracking

Once your order has been shipped, you will receive a confirmation email or SMS containing your tracking number and courier details.

You can use the tracking number to monitor the status of your shipment.

5. Delivery Attempts

Our courier partners will make multiple delivery attempts.

If delivery cannot be completed because:

the customer is unavailable,
the delivery address is incorrect or incomplete,
or the customer refuses delivery,

the order may be returned to us. Additional shipping charges may apply for re-shipping.

6. Incorrect Shipping Address

Please ensure your shipping address and contact number are accurate before placing your order.

We are not responsible for delays or failed deliveries caused by incorrect or incomplete address information provided by the customer.

7. Delayed Deliveries

While we work with trusted courier partners, delivery delays can occasionally occur due to:

Weather conditions
Natural disasters
Public holidays
Transportation issues
Government restrictions
Other unforeseen circumstances

We appreciate your patience in such situations.

8. Lost or Damaged Packages

If your package is lost in transit or arrives damaged, please contact us within 48 hours of delivery (or the expected delivery date for lost shipments).

We will coordinate with the courier partner to investigate the issue and provide an appropriate resolution.